About Us

Who Are We?

Best Repair Company, Inc. is a locally-owned full-service mechanical and electrical repairs & maintenance service provider in Norfolk VA. With over 60 years of experience, we have proven to be a reputable and highly competent commercial, industrial, and marine service provider. Our highly qualified experts specialize in industrial pump repair, shaft repair, pump repairs, centrifugal blower repairs, local generator repair, and electric motor repair in Norfolk VA.

Our Mission

We strive to be the best in what we do and to exceed our clients’ expectations. Also, we make use of the latest technology and innovative methods to deliver an exceptional customer experience. Here, we are committed to treating our customers with the utmost respect and providing them with high-quality services.

Our History

Best Repair Company, Inc. was started in 1958 by Cephus A. Staton. He gained knowledge as a chief engineer on merchant marine vessels and applied it to create a motor/generator rewind and repair facility in a 1,200-square-foot shop located in Norfolk.

Though the business started small, it has grown proportionately over the decades into a full electrical apparatus repair facility. Cephus moved from his tiny shop to a larger, 10,000 square-foot space before he purchased the old Norfolk Pepsi Cola Bottling Company building in 1970.

The third and final move expanded their operations to a 40,000 square-foot facility that was completely upgraded to fit the needs of the company’s customers. Cephus’ son, Thomas B. Staton took full control of the business in 1977 after he passed away. He continued to run BRC until 2000 when he decided to semi-retire. The ownership was passed to his son, John A. Staton, who is currently the third-generation Staton to run the company.

Like his predecessors, John learned much of the business on the job while watching the electricians and machinists work on client projects. He grew up in the business cleaning floors and disassembling electric motors. However, eventually learned all of the trades of the business, including motor rewinding, machine shop machining operations, welding/fabrication, electrical field installations, and electrical troubleshooting of field installation systems.

With the increase in the sophistication of electrical control systems and digital technology, John enrolled in college to get his Bachelor of Science degree in Electrical Engineering from Old Dominion University in 1989 before taking over the business from his dad. He was the first member of his family to attend and graduate college. Because of his hands-on approach to the business, John knows every facet of every job the company works on today to ensure each customer is treated with respect and provided with quality work.

In fact, most of our job leads have come from word-of-mouth advertising, based on how highly their customers regard the value provided by Best Repair Company, Inc.

What Our Customers Say

Our Certifications

  • Class A Contractor License # 2701-022246A
  • Fully Licensed & Bonded
  • SWAM Certified
  • EASA Member since 1969
  • UL Approved to overhaul & repair of Hazard Location Pumps & Motors
  • Master Tradesman License for
    • Electrical
    • Mechanical / HVAC
    • Plumbing
  • KSB Pump Factory Trained & Certified for Overhauls & Repairs
  • ABS Certified Warranty Repair Facility

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