FAQ

Our hours are Monday to Friday, from 7:30 am to 4:00 pm. If calling after 4:00, we have emergency services available. Just leave a message for immediate help.

We typically take 2-3 business days to respond to form submissions on our Contact page. To get connected immediately, call us at 757-622-4752.

Our machine repair office is stationed at 2406 De Bree Avenue, Norfolk, VA, 23517.

Best Repair Company, Inc. is a Norfolk, VA-based business delivering comprehensive mechanical and electrical repair service solutions. As a locally owned company with over 60 years of experience, we have established ourselves as a trusted and professional provider in the commercial, marine, and industrial sectors. Our team of skilled technicians specializes in a wide range of services, including industrial generator repair, shaft repair, pump repairs, centrifugal blower repairs, local generator repair services, and electric motor repair. We are also recognized for delivering dependable industrial repair service solutions tailored to meet the demands of complex equipment and heavy-duty operations.

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Best Repair Company, Inc. proudly serves the entire Hampton Roads region, including Norfolk, Virginia Beach, Chesapeake, Portsmouth, Hampton, Newport News, Suffolk, and surrounding areas in coastal and southeastern Virginia. Since 1958, we have been the trusted choice for industrial, commercial, and marine clients throughout Virginia for electric motor repair, generator repair, pump repair, and mechanical field services.

Best Repair Company provides comprehensive electrical and mechanical repair services in Norfolk, VA, and across the Hampton Roads area. Our services include AC/DC electric motor repair, industrial generator repair, pump repair, centrifugal blower repair, shaft fabrication, vibration analysis, switchgear and transformer repair, variable frequency drive (VFD) repair, and full pump station rehabilitation.

We offer both in-house repairs at our Norfolk facility and on-site field services at your location or vessel, ensuring flexible and efficient support based on your operational needs.

Our services span from electrical to mechanical repairs, performing troubleshooting, repair, rehab, and installation in-house and onsite at your facility or vessel. Click here to view our full-service offerings.

Our Virginia-based motor repairs shop performs comprehensive testing of up to 250HP, complete with detailed computerized reports. We handle refurbishments, custom fabrications, and generator or motor slip ring repairs across Virginia. We typically rewind, repair, and overhaul the following equipment:

• AC Electric Motor repair up to 5000 HP at 4160 VAC
• AC Electric Generator repair up to 5MW at 4160 VAC
• DC Electric Motor repair up to 5000 HP at 1000 VDC
• DC Electric Generator repair up to 3MW at 1000 VDC

We provide comprehensive maintenance and restoration services for various pump, fan, and centrifugal blower repairs in Virginia: split case pumps, submersible pumps, and vertical turbine pumps from single-stage to multistage. For fan repairs and overhauls, we enhance axial vent fans and squirrel cage fans.

Our centrifugal blower repairs in Norfolk, VA, cover single-stage to multistage types.

We conduct shaft repairs and fabrication in Virginia-including all types of rotating equipment, from simple to complex designs.

We can efficiently perform the external and internal keyway-cutting installation for all types of shafts and couplings.

Our dynamic and static computer balancing for rotating equipment can accommodate up to 10,000 lbs.

We also offer iron-core lamination rebuilding, preventive maintenance, and emergency repair services.

Click here for more extensive information on our In-House Shop Repairs.

At Best Repair Company, Inc., our dedicated technicians concentrate on mechanical and electrical repair services for a myriad of industries. Specifically, we can resolve complicated mechanical, electrical, HVAC, and pump station issues and guarantee your valuable equipment always operates to its full potential.

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• Rigging and disassembly for all types of rotating equipment.
• Preventative maintenance of all types of rotating equipment.
• Pump rebuilding and repairs like split case style pumps.
• Machining shaft, belt alignments, and laser shaft repairs.
• Vibration analysis with computerized reports.
• Analyze and perform a full diagnostic to find the root of the failure and fix any remaining problems.
• Design, engineering, and new equipment installations for all the above services.

• Repair services, retrofits, and electrical installations for switchgear, transformers, panels, AC to DC variable speed drives, disconnect, and motor control centers.
• Repairs of variable frequency drives, generators, automatic transfer switches, motor control automation systems, conduit raceways, cable trough raceways, and more.
• Repair services, retrofits, and electrical installations for Marine AC generator paralleling switchgear & controls and engine alarm systems & operation.
• Electric motor diagnostics and AC to DC electric generator studies to find the root of the failure and fix any remaining problems.
• Electrical testing and preventative maintenance for all kinds of equipment.
• Planning, design, and engineering.

We begin with the selective demolition of structural and non-structural components through concrete saw cutting and core drilling. Next, we proceed with removing and installing several features, like cast-in-place concrete structures, precast concrete structures, at-grade concrete equipment pads, walkways, driveways, and more. Additionally, we provide excavation services, design, and engineering planning if needed.

Click here for the complete list of what this service includes.

Yes! We are proud to showcase many of our earned certifications:

• Class A Contractor License # 2701-022246A
• Fully Licensed & Bonded
• SWAM Certified
• EASA Member since 1969
• UL Approved to overhaul & repair of Hazard Location Pumps & Motors
• Master Tradesman License for Electrical, Mechanical/HVAC repair, and Plumbing
• KSB Pump Factory Trained & Certified for Overhauls & Repairs
• ABS Certified Warranty Repair Facility

Our electric motor repair shop works closely with a wide range of industries, including construction companies, manufacturing facilities, and municipalities. We provide onsite troubleshooting for complex electrical and mechanical repair issues, ensuring minimal downtime and fast, effective solutions. In addition to field services, we operate a fully equipped and spacious machine repair facility capable of handling comprehensive in-house shop repairs for our clients.

Click here to learn about Our Industries.

Below are the various marine sectors we work with:

• Dredging
• Tugboat Towing
• Oil & Fuel Transport Barges
• Specialized Hauling Barges
• Large & Small Derrick Barge Lifting Cranes
• Shipyard and Drydocks
• Marine Contractors
• Research Vessels
• Cruise Ship Vessels

Contact our certified experts if you require industrial or marine equipment maintenance to learn how we can help.

We’re always looking for skilled professionals to join our talent pool. Check out our available careers here and click the Apply Now button for a PDF of your application template.

It’s simple! We have endless opportunities for career growth-our main values revolve around innovation, safety, and professionalism. When you choose to work with us, you join a community that helps you thrive. Here’s a glimpse into what we offer:

• A complete employee benefits package.
• Access to a full range of learning and development opportunities.
• Collaboration with renowned clients from the Commercial, Industrial, and Marine industries.

You can find an abundance of insightful content on our News page.

The cost can vary significantly depending on the type of equipment, the nature of the fault, and the overall condition of the unit. Factors such as repair complexity, required parts, and whether the service is performed on-site or in-shop also influence the final pricing.

For a detailed, no-obligation quote, please call 757-622-4752 or use our Contact form.

Yes. Best Repair Company, Inc. provides emergency repair services for electric motors, industrial generators, pumps, and rotating equipment in Norfolk, VA and throughout Hampton Roads. If your equipment fails outside regular hours, call 757-622-4752 and leave a message for immediate assistance — we prioritize emergency calls to minimize downtime. Our team handles urgent mechanical and electrical failures for industrial facilities, marine vessels, and commercial operations where every hour of downtime has direct cost impact.

Timelines depend on equipment size, failure type, and parts availability. At Best Repair Company, minor repairs (bearing replacements, basic faults) are often completed in 1–3 business days. Complex work — full motor rewinds, generator overhauls, major pump rehabilitation — may take 1–2 weeks depending on HP rating and required components. Once we assess your equipment, we provide a clear timeline upfront. For time-critical situations, emergency repair service is available — call 757-622-4752.

In most cases, repairing an electric motor is significantly more cost-effective than replacement — especially for industrial motors above 50 HP. The standard industry guideline: if repair costs exceed 50–65% of a new equivalent motor, replacement may be worth considering. Key factors include the motor's age, failure history, efficiency requirements, and parts availability. For high-voltage or large Above-NEMA motors, repair almost always provides better ROI. At Best Repair Company, we perform a full diagnostic evaluation and provide an honest repair-vs-replace recommendation before any work begins.

Common warning signs include: unusual humming, grinding, rattling, or squealing during operation; excessive heat or burning smell from the motor housing; visible sparking or smoke; physical vibration or shaft wobble beyond normal tolerances; repeated circuit breaker tripping or blown fuses; reduced output power, slower startup, or inconsistent speed; visible corrosion, damaged windings, or frayed insulation. If you notice any of these symptoms, have your motor inspected promptly — early intervention almost always prevents a more costly failure. Contact Best Repair Company at 757-622-4752 for a diagnostic evaluation in Norfolk, VA.

Industrial generators should be professionally inspected and serviced at minimum once per year, or after every 100–200 hours of operation — whichever comes first. Battery condition and coolant levels should be checked monthly. Cooling systems, fuel systems, and load testing are typically done quarterly or semi-annually. Generators used as primary backup in critical marine, industrial, or commercial applications may need more frequent servicing. Regular preventive maintenance extends generator life, prevents unexpected failures, and ensures readiness during power outages. Best Repair Company provides scheduled generator maintenance programs tailored to your equipment and operational requirements.

Best Repair Company, Inc. has been Norfolk, Virginia's most trusted industrial and marine repair provider since 1958 — over 65 years of continuous operation. Key differentiators: Class A Contractor License, UL approval for hazardous location motor/pump repair, ABS Certified Warranty Repair Facility status, EASA membership since 1969, KSB Factory Trained and Certified pump repair, and Master Tradesman Licenses for Electrical, Mechanical/HVAC, and Plumbing. Our in-house shop handles AC/DC motors up to 5,000 HP, generators up to 5MW, and computer balancing up to 10,000 lbs. We serve industrial, commercial, and marine clients — including shipyards, dredging ops, cruise vessels, and manufacturing — throughout Hampton Roads from 2406 De Bree Avenue, Norfolk, VA 23517.